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Is it really a trick when it says right in the subscription term selection that it's an annual subscription? I hate Adobe's insane subscription prices and the
by ziml77 5y ago
Is it really a trick when it says right in the subscription term selection that it's an annual subscription?
I hate Adobe's insane subscription prices and the fact that they don't give any reminders that your subscription is going to renew is evil, but nothing seems wrong about the 1 year subscription.
If anything, it's a courtesy[1] that they're letting you cancel in the middle of the subscription term at all. Imagine if you paid a lump sum for an annual subscription. Do you really expect to get any portion of your money back if you cancel? The annual-paid-monthly option is still an annual term, you just opted to spread the payments out. It's similar to if you bought something from a store using the store credit card to get 0% interest on the purchase for 12 months.
[1] A courtesy while they're fucking you over, but a courtesy nonetheless.
- dev_tty01 5y ago>Do you really expect to get any portion of your money back if you cancel? Yes I do. I stop using their app and service so I expect to stop paying for their app and service. I have cancelled several annual subscriptions from other vendors and they all refunded the prorated balance. Sometimes there was a small cancellation fee, but in all cases I received the vast majority of the balance. Your analogy is flawed. In your example, I still have the thing so of course I have to fully pay for it. In the software case, the company can turn off the license and I no longer have it available to me. Refusing to turn it off is just bad customer relations policy. When you do rude crap like that you get (deservedly) written up on HN and other sites. Plus, you eliminate the possibility of a future customer relationship. It is just ugly and stupid on their part.
- ziml77 5y agoI'm really not seeing the difference between this and the early termination fee that phone companies charge.