I would hold that the change to DoT rules was fundamentally reactionary, unwarranted, and not rooted in any sort of reasoned argument. The rules change seems to

I would hold that the change to DoT rules was fundamentally reactionary, unwarranted, and not rooted in any sort of reasoned argument. The rules change seems to be based in the idea that we simply can't expect people to contain their emotions when they are asked to leave a plane they have already been seated on. I think we should maintain this expectation, and more generally maintain the expectation that people control their emotions and remain calm and reasonable in day-to-day interactions. This would all have been avoided if the fellow just got up and left, as he was told, and as the airline staff were entitled to tell him. Also, a half-hearted apology and a bit of compensation is all the fellow is entitled to in this situation.