8 ms·
> I concur that they could put, in or next to that initial wording, something like "early cancellation fees may apply". Again, this wording seems unnecessarily
by Closi 5y ago
> I concur that they could put, in or next to that initial wording, something like "early cancellation fees may apply".
Again, this wording seems unnecessarily soft to me - the inclusion of 'may' adds ambiguity to make the user think that there might not be exit fees - it should really be "early cancellation fees will apply".
Better yet, you could give the cost:
"Early cancellation fees of 50% of the remainder of the year will apply".
- unfocussed_mike 5y agoFair point, though at that stage, early cancellation only may apply, because you can back out of the trial on/before seven days. Early cancellation fees will apply after the trial, is the wording that is the clearest, I guess. This is a really interesting exploration of word choice though. I must say, I had not considered that the word "annual" could be perceived to be unwieldy in this situation, for example.