3 ms·
I think the language is pretty clear. The fact that there is a much more expensive monthly option makes it even more obvious that the "yearly" option is a year
by morsch 5y ago
I think the language is pretty clear. The fact that there is a much more expensive monthly option makes it even more obvious that the "yearly" option is a year long commitment. Not sure why you'd need to read the fine print. It also says "Fee applies if you cancel after Feb 26" -- as long as that implies that you can cancel without paying a fee until then, I think that's pretty clear? Though seeing how many people feel tricked by it, I may be missing something.
- pcurve 5y agoI think it's partly because you're looking at this through HN posting and you are aware of the dark pattern issue. Even if it poses no problem for 95% if people, if it does for 5%, it's a big number. the problem is, they're deviating from the norm by doing things: > Offering annual pricing, but with monthly pay option. > Imposing rather stiff penalty. Stuff like this... is not that common in ordinary e-commerce. You either pay 1 full year price and enjoy substantial savings or go monthly. They could've made this info much more clear so that the comprehension wouldn't be a problem for 99% of the people. But they didn't.