Your subscription is churn. Every decision they make has net positive and negative effects in the numbers, but you saying ‘You promised my X but gave me Y’ is t

Your subscription is churn. Every decision they make has net positive and negative effects in the numbers, but you saying ‘You promised my X but gave me Y’ is table stakes when dealing with subscription umbers as big as spotify has. They probably did the calculus and determined they’d lose LESS people if they scrubbed the catalog than if they didn’t. It’s not a political statement to them.