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I fell for this. When I called adobe to complain the service rep said, in a manner not much polite than this, that "I don't believe you that you didn't know you
by gavinclarke0 5y ago
I fell for this. When I called adobe to complain the service rep said, in a manner not much polite than this, that "I don't believe you that you didn't know you were signing up for a year".
Looking back, I now see where I agreed, but the manner in which they attempt to deceive you is criminal.
- civilized 5y agoFucking scumbags.
- notyourwork 5y agoCC chargeback.
- is_true 5y agoDepending on your card it could be a pain and cost you some money. Mine requires a new card if I want to do a charge back.
- seafoam 5y agoYou need a new credit card company.
- stjohnswarts 5y agoI would definitely switch, it isn't hard and I've done it in the past just to get better terms or rewards several times.
- behnamoh 5y agoBut wouldn’t it affect your credit score?
- stjohnswarts 5y agoMomentary dip. It recovers after a few months as long as you aren't doing anything else to mess up your score like not paying bills. I guess some people love those perfect credit scores but honestly anything over 750 is fine for most things even getting a mortgage.
- albedoa 5y ago"My hospital staffs fake doctors." Okay! That is not normal, and in no way does it change the general recommendation.
- vorpalhex 5y agoA chargeback should be (I would imagine is required to be, but haven't checked) free. If the company wants to roll the number too then fine, but that should be just inconvenient not a cost. If your credit card company is charging you, leave them.
- notyourwork 5y agoNever heard that, I’ve only done it twice but would be surprised if I was asked to pay for it.
- hedora 5y agoFor future reference, just tell the vendor "I did not authorize this charge. Please refund me". Don't engage them further. When that call fails (or, if they don't pick up the phone in a reasonable amount of time), call your credit card company and say "I want to issue a charge back". They'll ask if you tried to work with the vendor. Answer "yes", full stop. There should be a phone number associated with the charge on your credit card bill. Start (and end your interaction with the vendor) by calling that number. Edit: You can also say "this service wasn't rendered", or "I never received the product I ordered", as applicable. Those are specifically listed as valid reasons to issue a chargeback. The person at the credit card company has to enter a numeric reason code for the charge back, and by using those phrases (or similar), you're making their lives easier.
- damontal 5y agoAnd what if they then send you to collections? Now you’ve got bill collectors after you and your credit affected.
- deleted 5y ago[deleted]
- laumars 5y agoI can’t see Adobe going to those lengths because they’d know there is a good change they would lose any class action lawsuit that would come about. Which would not just cost them in damages but also in bad publicity plus likely get them ordered to remove the dark patterns too (thus removing any future revenue this dark otters generates). I’m not as clued up on consumer laws as I once was but I’m pretty sure in Europe their sign up page is actually illegal. Not just immoral but literally classed as false advertising or something similar. And even if that’s not the case, we do have protections against being tricked into signing an unclear contract and this would easily fall into that category.
- danaris 5y ago> any future revenue this dark otters generates ...I'm sorry; I know this is a typo/autocucumber, but now I can't help picturing these nefarious Adobe otters coming up with ways to scam us. Adorable yet evil!
- diob 5y agoI also fell for it, I just needed to sign a document. It's ridiculous.