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Speaking of dark patterns, has anyone noticed the DoorDash app sets the tip for you automatically and places the “place order” button above the tip form, which
by johnwheeler 5y ago
Speaking of dark patterns, has anyone noticed the DoorDash app sets the tip for you automatically and places the “place order” button above the tip form, which you must scroll to to make visible? there is no way to adjust a tip without calling customer support.
This is such an obviously blatant deception. Off screen form fields _below_ a submit button? It’s insulting. I’m surprised I haven’t heard more complaining about this.
- kingcharles 5y agoAnd the tips are their way of being able to limit the pay of their employees by offsetting their wages onto the end user.
- bryans 5y agoI haven't experienced that on the website version -- they give you three suggestions or let you choose any amount -- but noticed my order yesterday was $4 more than it should have been after choosing a custom tip amount. I normally don't double check email receipts for that kind of thing, but maybe it's time to start. I'm still able to reproduce it on the website today. Trying to add a custom amount magically adds $4 to the order in a way that's not just superficially in the UI. It actually gets added to the order.