Exactly. I wouldn't ask specifically if someone had a problem at home. I asked how they were doing and then I used whatever they told me to try and improve/ease

Exactly. I wouldn't ask specifically if someone had a problem at home. I asked how they were doing and then I used whatever they told me to try and improve/ease their situation. It's not easy for everyone to ask for extra flexibility or time off. When you have this open conversation space, that one-on-ones provide, it becomes very natural to make room for people's lives.