Others commenting about sanctions are correct. Chase did what was expected. Your experience was your fault. Hopefully your account isn't frozen (happened once

Others commenting about sanctions are correct. Chase did what was expected. Your experience was your fault. Hopefully your account isn't frozen (happened once to a friend where they accidentally doodled a sanctioned country's name on the side of a check that had nothing to do with that country). Search on something like "Syria refugee scam" and do your research before sending money. Always research a charity's actual use of money before giving to them. Especially if you can't find any records, they aren't transparent enough for any consideration.