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>Currently it's in free beta with a waitlist (took a week for me) When did you apply? I filled out their survey at the end of december and haven't even receive

>Currently it's in free beta with a waitlist (took a week for me) When did you apply? I filled out their survey at the end of december and haven't even received a confirmation email. I tried again a few weeks back with a gmail address, and still nothing. So I guess at least it's already at Google-level customer service.

soperj 5y ago
I heard back pretty promptly.
omnicognate 5y ago
Around the new year. No idea how the waitlist is managed. I was pleased at how prompt it was after signing up for the Github Copilot beta several months ago and not having heard a peep out of them.
- krackers 5y ago
  Very strange then, it almost feels like I've been shadow-banned from a service I haven't even used yet considering that I tried to request an invite with 3 different email domains (to rule out any domain whitelist) on 2 different platforms (to rule out any typeform website issues), waiting at least 3 weeks in between (to rule out any rate-limiting). There doesn't even appear to be any contact email aside from the discord which is also invite-only. Kind of soured me on the whole experience.
  - brightly-salty 5y ago
    I’ve had a similar experience but heard back from the Founder that many of the invites from before January 8th didn’t go through, and that he manually approves a new batch every few weeks now
    - krackers 5y ago
      >heard back from the Founder that many of the invites from before January 8th didn’t go through That makes this situation even weirder. Why not just re-send them, considering that they should have the collected email address sitting right there? If it's a typeform issue, then some sort of message on their site would have been nice. I mean it's one thing if this was a free product, but the fact that they are planning to provide a paid search engine but can't manage the task of sending email invites and don't have any contact address* just ruins any enthusiasm I had of being a customer. * I realize the founder has his email listed in the FAQ page, but emailing the founder for an issue like this seems quite gauche. And besides I did try reaching out on social media but didn't get any response.
losteric 5y ago
I got an invite within several days of waitlisting back in January. Unfortunately the invite expired before I got around to signup, so no idea how the service actually performs...
freediver 5y ago
We found out that many invite emails ended up in spam unfortunately. We will soon send a re-invite to everyone (knowing another email can frustrate those that already got it).
- krackers 5y ago
  At least for me there's nothing in spam either. And I've tried with both a gmail address as well as a self-hosted one so I'm confident the issue is not on my end.

soperj 5y ago

I heard back pretty promptly.

omnicognate 5y ago

Around the new year. No idea how the waitlist is managed. I was pleased at how prompt it was after signing up for the Github Copilot beta several months ago and not having heard a peep out of them.

krackers 5y ago
Very strange then, it almost feels like I've been shadow-banned from a service I haven't even used yet considering that I tried to request an invite with 3 different email domains (to rule out any domain whitelist) on 2 different platforms (to rule out any typeform website issues), waiting at least 3 weeks in between (to rule out any rate-limiting). There doesn't even appear to be any contact email aside from the discord which is also invite-only. Kind of soured me on the whole experience.
- brightly-salty 5y ago
  I’ve had a similar experience but heard back from the Founder that many of the invites from before January 8th didn’t go through, and that he manually approves a new batch every few weeks now
  - krackers 5y ago
    >heard back from the Founder that many of the invites from before January 8th didn’t go through That makes this situation even weirder. Why not just re-send them, considering that they should have the collected email address sitting right there? If it's a typeform issue, then some sort of message on their site would have been nice. I mean it's one thing if this was a free product, but the fact that they are planning to provide a paid search engine but can't manage the task of sending email invites and don't have any contact address* just ruins any enthusiasm I had of being a customer. * I realize the founder has his email listed in the FAQ page, but emailing the founder for an issue like this seems quite gauche. And besides I did try reaching out on social media but didn't get any response.

losteric 5y ago

I got an invite within several days of waitlisting back in January. Unfortunately the invite expired before I got around to signup, so no idea how the service actually performs...

freediver 5y ago

We found out that many invite emails ended up in spam unfortunately. We will soon send a re-invite to everyone (knowing another email can frustrate those that already got it).

krackers 5y ago
At least for me there's nothing in spam either. And I've tried with both a gmail address as well as a self-hosted one so I'm confident the issue is not on my end.