I got one set of lawyers to stop using word once. Large game platform holder would send us EULAs in word format with all sorts of nice legal placeholders. Then

I got one set of lawyers to stop using word once. Large game platform holder would send us EULAs in word format with all sorts of nice legal placeholders. Then they had us plug those into the eula tool they developed for the the platform, which only accepted like 5 total html tags and no unicode or smart characters. We had an engineer spend about 2 weeks writing software to convert them and hand checking the eulas. Finally I had a chance to talk with legal on another matter and asked "could you just send this to us in plain text?" they responded, "oh hell we have one of our paralegals spend like 1-2 weeks each game making them really nicely formatted so they look good, does none of that work" me: "no", them "what formatting works", me: about 15 minutes explaining basic html in word parlance. Them "got it, we'll make it look good in Notepad.exe and send those from now on as .txt attachments to emails. And they did. Saved several weeks of work on both sides per game.