4 ms·
The key to doing this experiment well is having the right facilitator that brings the attitude. A good facilitator will roleplay a leader/manager/exec that wil
by larrydag 5y ago
The key to doing this experiment well is having the right facilitator that brings the attitude. A good facilitator will roleplay a leader/manager/exec that will praise when measures are good and berate when measures are bad. The idea of this experiment is to show how management can harm the process even when there is inherent variability, good or bad.
Here is Dr. Deming himself performing the experiment
https://www.youtube.com/watch?v=7pXu0qxtWPg https://www.youtube.com/watch?v=7pXu0qxtWPg
- Rickasaurus 5y agoThanks for sharing this, it's amazing to see it in action.
- laserlight 5y agoWhat an amazing demonstration. It’s unfortunate that these lessons haven’t been learned decades later.