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A well-informed user may decide to switch to a competitor. Users who turn off tracking and data collection are less profitable. It doesn't matter how terrible a
by yummypaint 5y ago
A well-informed user may decide to switch to a competitor. Users who turn off tracking and data collection are less profitable. It doesn't matter how terrible and interface is, as long as people stay on the site and remain engaged as they are fed ads disguised as content.
I agree there is a UX crisis happening now, but fixing these pathologies requires changing the incentive structures around commercial software. I think the best we can do realistically is get people into open source.
- nitrogen 5y agoUsers who turn off tracking and data collection are less profitable. For ads maybe, but if anyone thinks this for retail it's either because they are relying on the invasive tracking for (mis)attribution, or because they broke the checkout flow by putting a non-optional call to an analytics function in the button handler without a try/catch.