> “Customer Obsession”. There are customers who depend on my team’s application — I can’t let them down! That is also: - Success and Scale Bring Broad Respons

> “Customer Obsession”. There are customers who depend on my team’s application — I can’t let them down! That is also: - Success and Scale Bring Broad Responsibility (We must begin each day with a determination to make better, do better, and be better for our customers) - Deliver Results (Despite setbacks, they rise to the occasion and never settle) - Bias for Action (We value calculated risk taking) - Think Big (They think differently and look around corners for ways to serve customers) - Are Right, A Lot (They have strong judgment and good instincts) - Ownership (They never say "that's not my job") - Dive Deep (No task is beneath them) Clearly, Will Ye Will Ye is operating at an Amazon final-stage boss level, if only they knew [0]! [0] https://news.ycombinator.com/item?id=30051100 https://news.ycombinator.com/item?id=30051100