Corporations are authoritarian by default. I think the trend becomes visible when the people who use the service are no longer customers - they don't get the q

Corporations are authoritarian by default. I think the trend becomes visible when the people who use the service are no longer customers - they don't get the quite so friendly face of the corporation. When we users are just free users, we don't pay, and we are the product - we are the audience for ads or other systems, we see this more "authoritarian" face.