We often talk about a spectrum that spans from "Easy to use" to "Feature rich." One approach to adding more features without becoming hard to use that I often

We often talk about a spectrum that spans from "Easy to use" to "Feature rich." One approach to adding more features without becoming hard to use that I often see is removing the customization settings and selecting default values. This is basically what he's referring to. A great example of this is a recent change to the Android YouTube app's seek bar. In the current version, the only way to seek is to click on the red dot representing the current position and dragging it. I believe this is standard behavior for all slider bars across all iOS, but for Android it's not. In the prior versions of the YouTube app on Android, clicking anywhere on the seek bar would jump to that position. YouTube made the change to conform their iOS and Android apps to behave the same way. But they essentially removed a feature and didn't provide a setting to toggle it back on. I think the "Advanced" section in settings menus could be used more. Here, the motivated user can still customize, but the user that wants things to simply "just work" can leave those settings alone. Also, an advanced section that requires an extra step to open/display can help shy users stay away.