3 ms·
Really good info. > The point is I try to make it very easy for them to contact me. I make a point to tell them "It's always my fault if you're having trouble"
by anonfounder747 5y ago
Really good info.
> The point is I try to make it very easy for them to contact me. I make a point to tell them "It's always my fault if you're having trouble". And when they call I make a point to listen.
Do you do anything in your product to make it easy for users to contact you? For update emails, what periodicity has worked for you?
- oblib 5y agoI apologize for the slow reply. There are email and phone links on the home page of my apps and I have a "News" page where I post about what I'm working on currently. I don't send out a lot of emails though. Generally only when I've confirmed an issue that's important they know about and updates and upgrades.