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> How did you get these users? They signed up on their own through the app or website? Users install the app from an app store and sign up on their own. > Wit
by anonfounder747 5y ago
> How did you get these users? They signed up on their own through the app or website?
Users install the app from an app store and sign up on their own.
> With such a small amount of users, you should collect a phone number and just call them.
I'm not sure what reason I'd give to ask for their phone number as using the product doesn't really need that. What do you think would be a good way to request users for their phone number during sign up, when the sole reason would be for me to contact them for feedback? I'm not averse to the idea, just can't think of a good way to ask.
> we had dummy tabs for promotions, competition, social media, and learning.
Wow, that's an exceptionally good idea. Something I can easily test out. Thank you!
- byoung2 5y agoI'm not sure what reason I'd give to ask for their phone number as using the product doesn't really need that Hard to know unless you describe the app. In our case we had business owners enter their business phone number to look up their business listings on the various sites, and the terms for signing up allowed us to call. Someone else mentioned that if you get support requests, ask for feedback that way (e.g. "need support? request a call back")
- anonfounder747 5y agoThank you. I'll see how I can add a 'request a callback' in my app.