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Interesting take.. What do you think is the solution - when an enterprise already has Jira, Github and Confluence, how do you think a product like Grafana Inci
by aantix 5y ago
Interesting take..
What do you think is the solution - when an enterprise already has Jira, Github and Confluence, how do you think a product like Grafana Incident should integrate with these somewhat overlapping products?
- ethbr0 5y agoThis feels like a central question of post-cloud / post-SaaS outsourcing. In the end, it boils down to two options: offer deep APIs into your product, or don't. IMHO, what needs to happen to support the former is for every SaaS purchase to include full technical due diligence on external integration capabilities. Integration needs to start being a headline feature in purchasing. And less an afterthought when a horrified engineer looks at some new enterprise product that's already being adopted.