3 ms·
I think it's ok that people don't know. Doing better at discovery is obviously better but if there is a manual/help function that explains all the features... g
by barnabee 5y ago
I think it's ok that people don't know. Doing better at discovery is obviously better but if there is a manual/help function that explains all the features... good enough.
Some people want to take the effort to become proficient with their tools, others are doomed to wish they had features that are right in front of them.
But being less powerful, efficient, and adaptable to keep the design clean and simple and make everything discoverable should be an anti-pattern for serious apps and tools.
- ako 5y agoMy biggest problem with manual/help is when i don't know how to search for what i need. How is it called in the manual? You might even arrive at a page that explains it, but you may not recognize it. Often manual pages simple explain how to do something, without explaining why and when it is relevant.