We're finding that having settings has helped us siphon customers from our competition. Love sitting in on sales demos and hearing the prospect go, "You let me

We're finding that having settings has helped us siphon customers from our competition. Love sitting in on sales demos and hearing the prospect go, "You let me control that? Thank you!" or "I can chose my colors? I love it!" Delighting customers and users... that's where you want to be.