This is an excellent question. What I’ve noticed is that developers are incredibly annoyed when their tools don’t work well. Developers use their tools a lot,

This is an excellent question. What I’ve noticed is that developers are incredibly annoyed when their tools don’t work well. Developers use their tools a lot, and when a tool starts “misbehaving” (resource hungry, sporadic failure, non ergonomic design etc) they are exposed to that failure constantly. This constant exposure can create intense feelings (either love or hatred) and nowhere to express them, so it will spill out on slack and on HN threads (eg count yourself lucky if you’ve worked somewhere that nobody has ranted about terraform). So take these criticisms with a grain of salt. The creators of tools and the users aren’t always aligned on the most important thing to do next and you only have so much money and time to execute on as a company so you have to make trade offs.