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> Do they get the choice to? Yes. At least somewhat. There's a reason lots of competing products become popular, e.g. Google Sheets taking some of the populari
by edanm 5y ago
> Do they get the choice to?
Yes. At least somewhat. There's a reason lots of competing products become popular, e.g. Google Sheets taking some of the popularity of Excel. New features like live sync actually matter. And to the extent that users actually care about quality, software with better quality will evenutally also win.
I mean, I'm using an iPhone. I'm using a Mac. I'm paying a huge premium over someone on Android and Windows. I do it largely for the quality of the Apple ecosystem.
But yes, there are still problems. The world of products is hard. :)
- poopooracoocoo 5y agoWith services you get a lot of lock-in/exclusives. Two examples are Discord and Netflix. I wouldn't say you have much of a choice if you want to join a popular place to chat or if you want to watch Stranger Things. The user experience doesn't matter so much if there's no other way to do something. This is what I think the person you were replying to means. On that note, Google Sheets became popular because you can use it in your browser and because of Google Drive which is what locks you in. Sheets is much more open than my examples.