4 ms·
My rule of thumb is that the quality of software is inversely proportional to the distance between the user and the programmer. If the programmer is in direct c
by tlocke 5y ago
My rule of thumb is that the quality of software is inversely proportional to the distance between the user and the programmer. If the programmer is in direct contact with the user you generally get good software. If there are layers and layers of people in between user and programmer, the software gets progressively worse.
- nness 5y agoI tend to agree, but I wonder if that's less about customer-advocacy and more about layers and layers of business and internal noise that muddy the waters.