https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law is probably well known but both corporations and governments prete

https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law is probably well known but both corporations and governments pretend that this is not an issue because they don't see any alternatives to metrics and KPIs. Decision making which relies on trust and reputation works well if an organization is small (50-100) and there is no big stuff turnover. Metrics are scalable - you can increase organization size from 1000 to 100000 and they'll continue to work (as bad as before but not much worse).