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I often realize that I'm caught in a conversation where we don't use the same terms/concepts. The hard part becomes getting the other person to slow down and a
by mihaic 5y ago
I often realize that I'm caught in a conversation where we don't use the same terms/concepts.
The hard part becomes getting the other person to slow down and actually explain their basic premise.
People can get defensive no matter how you ask them "What do you mean by X?", and worst of all they sometimes have a fixed route they want to take and are just giving some pretext to justify their actions.
I do my best, but I've never seen any framework that consistently works here (has anyone?), so I honestly think we need to work on this on a socio-cultural level. It might help with couples as well.
- eXpl0it3r 5y agoWhat often helps is if you frame it in a way that shows you as the less knowledgeable person, that way people tend to feel less "attacked". For example: "I didn't understand X, could you explain (again) what you mean by that?" But in the end, I guess the more important thing is to build up enough trust between the teams, that one isn't constantly driving the attack/defense line, but can openly talk about ideas and see questions as clarifying, rather than attacking.