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Outside of Tesla, have you ever gotten a firmware update on an appliance or car that added features or did major UX changes? Even if they could, why would they?
by spookthesunset 5y ago
Outside of Tesla, have you ever gotten a firmware update on an appliance or car that added features or did major UX changes? Even if they could, why would they? They'd rather you buy the latest model that "supports" whatever new feature they have.
- thirdsun 5y agoYou could say the same thing about pay once, use forever software and yet updating software, adding features and fixing bugs is common and expected. Of course that doesn't mean that there isn't any differentiation between products or held back features but maybe keeping customers happy actually aligns with the goals of the company?