I feel there are design patterns that smart appliances could use that would make them usable, sane, understandable, perhaps even beloved by their owners. I don

I feel there are design patterns that smart appliances could use that would make them usable, sane, understandable, perhaps even beloved by their owners. I don't think any major appliance manufacturer has done any serious amount of work to figure out what those patterns are, or how they might apply them. They just want to add software so they can extract additional values from their customers by collecting data to sell.