I agree, I had the same experience: "it stops right as it was about to pay off." I had expected it to link me to some piece of software they were launching. In

I agree, I had the same experience: "it stops right as it was about to pay off." I had expected it to link me to some piece of software they were launching. Instead, I've taken the three problems outlined to be anti-patterns for my own work which I think I can overcome using the software I've already got.