>On average, it takes no more than 20 seconds I order a lot of pickup. You're calling a busy restaurant whose employees don't have time to answer the phone an

>On average, it takes no more than 20 seconds I order a lot of pickup. You're calling a busy restaurant whose employees don't have time to answer the phone and take your order so you end up spending at least 3x that waiting on hold or waiting for someone to answer/not busy signal. I thought online ordering was silly when I first heard of it (it was the year 2003, Papa John's was the restaurant) but after using it, I totally get it.