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> I spend as much time as I want going over the menu, customizing my items as I see fit (steak instead of ground beef, or creamy salsa dressing instead of avoca

> I spend as much time as I want going over the menu, customizing my items as I see fit (steak instead of ground beef, or creamy salsa dressing instead of avocado lime) Having worked in fast food for a long time, I've noticed that with the rise of ordering on mobile apps, a lot of the apps have started to nudge customers to customize their orders way more. It can be somewhat frustrating to be on the receiving end of orders that would normally sound extreme to order over the counter or through a drive-thru speaker, but the app makes it seem fine. They're usually not a problem other than slowing down the line, but getting them in a rush can be a nightmare. I do have to say though, I do like the ability to browse the menu without feeling like I have to hurry up and order, and I think the benefits of ordering through an app generally outweigh the downsides.

function_seven 5y ago
> It can be somewhat frustrating to be on the receiving end of orders that would normally sound extreme to order over the counter or through a drive-thru speaker, but the app makes it seem fine. Oh I can imagine. I'm mindful of not making each item have 5 indented lines below it with crazy swaps, omissions, etc. Mine are always a simple thing. Always just one add, remove, or swap. A long time ago I used to order a Quarter Pounder with extra onions and no pickles. About a quarter of the time (heh) I'd get one with a mountain of pickles and not an onion in sight. I finally decided that I might as well learn to love pickles, and simplified that order to just "extra onions". Error rate dropped and—bonus!—now I actually like pickles.
freetime2 5y ago
You mean like None Pizza with Left Beef? https://knowyourmeme.com/photos/838967-special-delivery-instructions https://knowyourmeme.com/photos/838967-special-delivery-inst...

function_seven 5y ago

> It can be somewhat frustrating to be on the receiving end of orders that would normally sound extreme to order over the counter or through a drive-thru speaker, but the app makes it seem fine. Oh I can imagine. I'm mindful of not making each item have 5 indented lines below it with crazy swaps, omissions, etc. Mine are always a simple thing. Always just one add, remove, or swap. A long time ago I used to order a Quarter Pounder with extra onions and no pickles. About a quarter of the time (heh) I'd get one with a mountain of pickles and not an onion in sight. I finally decided that I might as well learn to love pickles, and simplified that order to just "extra onions". Error rate dropped and—bonus!—now I actually like pickles.

freetime2 5y ago

You mean like None Pizza with Left Beef? https://knowyourmeme.com/photos/838967-special-delivery-instructions https://knowyourmeme.com/photos/838967-special-delivery-inst...