> I find people’s ability to converse / comprehension very poor. I worked a pizza job answering the phone in a busy shop and getting verbal instructions while s

> I find people’s ability to converse / comprehension very poor. I worked a pizza job answering the phone in a busy shop and getting verbal instructions while some people change their mind is terrible. That's the perspective from the business end. Maybe taking orders over the phone is worse for the shop and its workers, because of difficult calls like that. It's not a problem for the common case of a decisive caller whose speaking voice is understandable over the phone. > Logging in gives me my order history, address, and preferences. Usually I have to login maybe every couple months. If that. This could just as easily be saved locally without a login.