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And it’s NOTORIOUSLY hard to attribute effective metrics to IT. From a security standpoint (because that’s my wheelhouse), if you’re not under attack, your met
by Damogran6 5y ago
And it’s NOTORIOUSLY hard to attribute effective metrics to IT.
From a security standpoint (because that’s my wheelhouse), if you’re not under attack, your metrics suck, if you chase tickets, a lot of them get closed without effective resolution.
We’re not manufacturing widgets, and can’t earn that bonus by making 10% more widgets.