The real question to ask is: Is this good for customers? It doesn't matter if the goals of the two businesses are different. What matters is how it affects cust

The real question to ask is: Is this good for customers? It doesn't matter if the goals of the two businesses are different. What matters is how it affects customers. Do customers consider the services as separate entities or as two parts of the same whole? I think they'll lose a few customers who like both services, but feel awkward about dealing with two companies now instead of one (like me).