They would probably be more patient and tolerant of children if they hadn't spent 2 years dealing with manchidren who scream at flight attendants and punch them

They would probably be more patient and tolerant of children if they hadn't spent 2 years dealing with manchidren who scream at flight attendants and punch them in the face. I've actually never seen anyone on an airplane shout at all. Did they actually scream at you or merely speak tersely?