a two month "wait" is... fairly normal. I've been charged for a starlink device, been waiting over a year for any update whatsoever, as an example. I pre-order

a two month "wait" is... fairly normal. I've been charged for a starlink device, been waiting over a year for any update whatsoever, as an example. I pre-order a lot of esoteric devices, and usually they just show up whenever the company gets done. The only times i've been burned is when i order stuff from another country that isn't electronic, I've probably lost about $100/yr for the last half decade or so on orders like that. The UK seems to be the least bad about this, but everywhere else i just assume when i submit payment i'm "burning" that money. "communicate more" might be easy to armchair project manage, but one of the reasons i won't do a startup is i don't want to deal with customers. A couple of bad actors can ruin your reputation with no way to recover it. I was banned from paypal because someone in NYC said we never shipped a $150 textbook, but oddly, they never ordered another one! I had been using paypal (and ebay) for about a decade prior to that with no complaints or issues, as well.