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I usually dont buy AppleCare for my products, but I figured since this was a 1st gen AirPods Pro and they were so small AppleCare was justified this time. And b
by Me1000 5y ago
I usually dont buy AppleCare for my products, but I figured since this was a 1st gen AirPods Pro and they were so small AppleCare was justified this time. And boy am I glad I did, I've had my AirPods Pro replaced like five or six times now.
Issues I've experienced:
- Loud random static noise (usually for about .25 seconds). It's like someone screaming in your ear. I've experienced this now with TWO pairs.
- Noise canceling/transparency mode just stopping working when you touch them.
- "Hey Siri" just stopped responding (not usually a big deal, but that's usually how I make calls)
- One pair just stopped working entirely. Wouldn't charge or anything.
- Each ear would get out of sync until you took them out of your ears.
AirPods Pro are by far the worst Apple product that I purchased. I regret buying them. I suspect the regular AirPods don't have most of these issues since I think the issues were mostly related to feature specific to the Pros.
I can't imagine how angry I would be if I hadn't purchased AppleCare with them, so many defects.
- smoldesu 5y agoMy ex-boyfriend went through 3 or 4 pairs in one year, I could hardly believe he stuck around after the second replacement. Guy didn't even do anything besides sit in his office and type, either, I have no idea what could have caused their repeated failure besides bad QA.
- glxxyz 5y agoI can believe it. I think it's a combination of buggy Software/firmware and hardware issues- they've tried to squeeze too much into too small a space and can't do it reliably.
- glxxyz 5y agoWhat I was really annoyed about was that Apple was trying to charge me above full price without the option to add AppleCare for the 'repaired' set. If any product needs AppleCare it's these. Another issue I had (replaced under AppleCare) was the stem squeeze just completely failing in one of them. So many bugs and failures in one product. They seemed magical for the first few days/weeks. Now I use a $10 wired pair for work calls and cheap but solid Pixel Buds A for wireless. For noise 'cancelling' around machines I also got some hearing protecion- 3M WorkTunes. Total cost of all 3 is half of the AirPods.
- skinnymuch 5y agoDid you pay $30 deductible each time?