Coming from the UK and Italy - 3 hours is nothing. If you're about to die they'll send you to emergency, otherwise you'll have to wait hours. If you're unhappy,

Coming from the UK and Italy - 3 hours is nothing. If you're about to die they'll send you to emergency, otherwise you'll have to wait hours. If you're unhappy, pay for a private insurance and get decent service. Actually I had to go to the hospital (not covid) and it was almost deserted with reception coming to check the desk they were supposed to be attending half an hour after we were supposed to be there. People generally went less to the hospital because of the pandemic (which causes other problems).