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I remember when Starbucks first arrived in Australia there were several articles talking about exactly this topic. Because cheap espresso coffee is ubiquitous i
by alisonatwork 5y ago
I remember when Starbucks first arrived in Australia there were several articles talking about exactly this topic. Because cheap espresso coffee is ubiquitous in Australia, Starbucks doesn't provide the same value-add that it did in the US where most coffee was weak drip coffee to begin with. I think it took years of careful marketing till Starbucks was able to "train" Australians to pay double for their mixed drinks than what they used to pay for regular espresso coffees. I suspect nowadays people don't really see Starbucks as a coffee, but as its own exclusive flavored hot drink that operates more as a status symbol.
- curiousllama 5y agoTo be fair, this is largely how Starbucks operates in the US too. I used to drink garbage drip coffee all the time, but when I went to Starbucks it was a "skim flat white with cinnamon, please." It's not a coffee shop, it's fast food for rich folk.
- AussieWog93 5y agoI just looked up a couple of articles myself. Apparently they entered the market in 2000, expanded rapidly but closed a whole lot of stores in 2008. As of 2022 they're still yet to turn a profit. I don't think it's a case of them requiring years of marketing to convince the general Australian public to pay more (you go past the store at Melbourne Central and it's 50-50 Asian tourists and hipster Zoomers with Macbooks that want to pretend they're in New York; either way, they just view the brand as some quirky novelty), nor is it the competition from cheap espresso (7-11 didn't launch their dollar coffees until 2013, and Coles Express was maybe a year after that) - it's the fact we already had an established coffee culture and Starbucks' product fundamentally fails to conform to what our idea of a "real" coffee is. They could sell their drinks for $1 at 7-11 and people would still buy the standard lattes.