I mean, thats my point; if you could elaborate, because i'm not sure how that is absurd? Customers also are free to tell Spotify they aren't happy with the ser

I mean, thats my point; if you could elaborate, because i'm not sure how that is absurd? Customers also are free to tell Spotify they aren't happy with the service before they leave. And then its Spotify's choice to either make their current customers happy, or try to welcome new ones to replace their cash.