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http://www.consumer.att.com/ccrf/ http://www.consumer.att.com/ccrf/ My favorite bogus "fee" is AT&T's "Cost recovery fee". In their explanation, they explicit
by kqr2 18y ago
http://www.consumer.att.com/ccrf/ http://www.consumer.att.com/ccrf/
My favorite bogus "fee" is AT&T's "Cost recovery fee". In their explanation, they explicity state that :
This fee is not a tax or charge required by the government.
"Cost recovery" used to be known as the "cost of doing business" and was included in the monthly price.
This is just a deceptive way to add a few extra dollars without raising the nominal price.
- joshwa 18y agoDoesn't that count as 'bait-and-switch?'
- dkokelley 18y ago"This fee helps AT&T recover costs associated with providing state-to-state and international long distance service, including expenses for national regulatory fees and programs, as well as connection and account servicing charges..." It's a regulatory fee that AT&T gets hit with, so they pass it on to customers. Other than the fact that I'd prefer they absorb the cost, I don't see how it's unethical in any way.
- fallentimes 18y agoIt doesn't matter. They still shouldn't lie about their prices.