People vent about getting asked to do free tech support because it's time consuming unpaid labor. The premise of asking for a recommendation is that the tech h

People vent about getting asked to do free tech support because it's time consuming unpaid labor. The premise of asking for a recommendation is that the tech has already done the research (e.g. for themselves) and can provide a two word answer off the top of their head. There is little reason to complain about this on a message board or even bother to remember when it happens. But it does. You even admit to doing it yourself. How many swings of a $400 purchase from one vendor to another does it take per capita to be enough to care about?