3 ms·

> Product reviews that when you go back to understand how the piece of trash product got 5 stars you realize the reviews DO NOT EVEN RELATE TO THE PRODUCT you p

• tempnow987 5y ago
  > Several ways: > 1. Repurposing product listings for something unrelated and keeping the old sales data and reviews Sure - but this seems trivially solvable by Amazon - you can't tell that a product listing for a knife set is not a tech product?? > 2. Merging product listings to aggregate unrelated sales data and reviews Again - def happens I think. But can't these go through some type of review? The ones I've seen are WAY off when you look deeper. > 3. Fake reviews that were unrelated to the product all along This is harder, I'd have 2 amazon staff review higher volume products.
  • webmaven 5y ago
    "Why doesn't Amazon stop this from happening?" is a different question from "How does this happen?". Any system Amazon puts in place will have a lot of false positives that require human review. And that is entirely aside from the fact that underhanded sellers will try to flood such a system with automated disputes until Amazon relents. > The ones I've seen are WAY off when you look deeper. You're assuming these disparate merges happen in a single step.