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Do you also check your grocery stores preparedness for fire for the same reason? Or your local banks preparedness for robbery? Hopefully not. In business all
by svennek 5y ago
Do you also check your grocery stores preparedness for fire for the same reason? Or your local banks preparedness for robbery? Hopefully not.
In business all decisions are made based on a risk tradeoff. Like people it never has enough money to do everything it wants.
Not all companies are started 12 months ago and hence cannot (by definition) do this right "from the beginning".
Also some businesses have a requirement (bound by law) and a wish (bound by corporate secrets) of not disclosing too much information. That cannot be easily automated.
Also, all the costs of that just goes to the other customers, so thank you.
Btw. I am not pro facebook(meta)/amazon/spamhosts/ai-driven web3.0 sell-your-customers-data... etc.. I talk about regular, honest businesses that two decades ago had no web presence but have it now and for some reason or another need to handle your data..
- piaste 5y agoMy relationship with my neighbourhood grocer is vastly different from the one I have with Jeffrey Preston Bezos and the unfathomably wealthy AMZN shareholders. I would never burden a small family-owned shop by ordering five things that I may or may not need for the weekend, then leaving four of them un-picked up to get a free refund when it rains. It would be a dick move. But to Amazon (or Ikea, or Mediamarkt, or what have you), I will glady do that without batting an eye. They're an unfeeling legal entity that thrives by exploiting every letter and loophole of the rules. It is absolutely fair to treat them the same way in return.
- jsnell 5y agoIf all data can't be handed over to the users, why are they relying on fallible humans to do the filtering? They should be itching to automate it, and have had half a decade to accomplish it by now. Note that "bound by corporate secrets" is not a legit reason to not hand over or data. There are legit reasons for not handing data over, but just the interests of the company are not it. It sounds like you've been working with bad actors who are not only refusing to invest in regulatory compliance, but are wilfully using bad processes to mask their non-compliance. Why are you making excuses for them?
- svennek 5y agoRecital 63 of the GDPR disagrees with you "That right should not adversely affect the rights or freedoms of others, including trade secrets or intellectual property and in particular the copyright protecting the software." Btw. I am not a laywer, but I have worked with this stuff for half a decade..
- svennek 5y agoAlso, none of my ccustomers refuse it. This specific customer spends around two days of worktime (including legal) on every request. They are unfortunately for them bound by a lot of regulation (and governmental oversight) that normal companies are not and the take the GDPR extremely serious.