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I'd rather pay $25/mo for 25Mb symmetrical with low latency. Now I have 20Mbit down/1Mbit up with Spectrum. I'm grandfathered on the Time Warner "Everyday Low
by prirun 5y ago
I'd rather pay $25/mo for 25Mb symmetrical with low latency.
Now I have 20Mbit down/1Mbit up with Spectrum. I'm grandfathered on the Time Warner "Everyday Low Price" plan. I downgraded from 50Mbit service with TWC down to ELP, which at the time was 3Mbit down/1Mbit up, because I got sick to death of having to renegotiate my rate every single fucking year. And the last time, they raised my rate to $65/mo, I had to call 3 times, each time they said they'd give me a discount, that lasted a month, then it went back up. I just got fed up completely with it and told them "You can either give it to me for $45/mo (a $5/mo discount from what I was paying), or put me on ELP for $15/mo." So the dinglenuts put me on ELP, then started sending me all kinds of offers for 50Mbit service for $40/mo! I was so mad and so sick of talking to them, I wouldn't bite. And you know what? 3/1 service wasn't so bad. Streaming TV at 720p worked fine. Uploads sucked, but I only do that occasionally when uploading a new version of HashBackup.
Now AT&T put fiber on my street and I get offers all the time for $35/mo (big letters), but with about 2" of fine print at the bottom: $10/mo for equipment plus taxes = $50/mo. This is for 300Mbit symmetric. $50 is not a bad deal, but then I'm going to be back on the "$5-10 more a year price increase" plan. I really don't want to renegotiate my bill every year.
I did write AT&T a letter, saying "You already know what I want, because you emphasize it in large print: $35/mo. But then have 2 inches of fine print at the bottom with what you know I don't want. If you eliminate the fine print, I'd buy it." Duh!
With the duopoly we have in the US for both TV and Internet service, the only way to have reasonable costs is to switch every year to the other provider and get the new customer discount. They just rely on people being too lazy to do that, and for it to be too much hassle. If everyone did do that, the providers would probably realize that all the annual truck rolls are costing them too much money and they'd scale back their price increases. It's too bad there's no way to organize consumers into collective action.