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I've noticed the same behavior with the recommendation engine from Reddit and Instagram as well. While they don't totally block providing feedback on recommende
by karsinkk 5y ago
I've noticed the same behavior with the recommendation engine from Reddit and Instagram as well. While they don't totally block providing feedback on recommended posts that I'm actually not interested in, the UI flow to submit the feedback is difficult/confusing enough that I've just stopped doing it altogether.
Could this be because retraining whatever model that they've built is difficult/expensive with new feedback?
- wolpoli 5y agoA benign explaination would be that the feedback feature is really designed as a relief valve for the most frustrated users to feel better. Moderately frustrated users will find it takes too many clicks to provide feedback and just scroll to the next item.