> It’s easy to ignore those because we add them piecemeal over time with custom servers, but it is a huge drag on productivity when you add it all up. Not only

> It’s easy to ignore those because we add them piecemeal over time with custom servers, but it is a huge drag on productivity when you add it all up. Not only that, but you now own these services. If they break, you have to stop working on your product to fix them. Moreover, when your DIY cloud runs into problems, you won't have the benefit of a wealth of knowledge on the issue (internet forums, chat rooms, hiring people, etc) and of course you won't have anyone you can pay for support.