I work for a small company and we used to use AWS. I think their support sucks. Especially since there is no group accounts and the bills went to another person

I work for a small company and we used to use AWS. I think their support sucks. Especially since there is no group accounts and the bills went to another persons account that ended his job at the company. I had to login to both mine and his account in order to complete my support request or they wouldn't help me. When I called them it was like any crappy indian support team which I barely could understand. Compare that to DigitalOcean for example, there you can actually group resources for an org and their support is actually knowledgeable about their products and can answer questions even about implementation details. Also, you don't need a PhD in order to understand the UI which is a great plus.