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> Even when you have paid Google products that come with support, it is really awful Once I subscribed to YouTube Music (paid!) family plan, but my wife's acco
by dandare 5y ago
> Even when you have paid Google products that come with support, it is really awful
Once I subscribed to YouTube Music (paid!) family plan, but my wife's account would always say that she is in another country and can not join the plan. I tried everything - the support never even bothered to reply to my emails. I cancelled the plan and since then I keep seeing the same ads for the premium service every time I open the YT mobile app.
- deusum 5y agoI can second that. Lots of G services think I'm in another country (Spain specifically), so the sites load in Spanish by default, along with other minor headaches.
- gwd 5y agoFWIW I had the same problem a few months ago, and they did eventually sort me out. This surprised me, given Google's reputation. I was on the 1-month "free trial" membership, and always planned to switch to the single-person membership if they didn't get it sorted out, so I wasn't really out any money during that time. (And in fact, what actually happened was they hadn't sorted me out by the time the free trial was up, so I cancelled it and switched to the individual membership. They managed to get things sorted out a week or two after that, but I'm still on the individual membership; my wife just shares my account ID.)