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I've subscribed to Google One for a few years. (When I say "pay", I'm using credit from answering surveys from Google a few times a week). It's only a couple of
by martyvis 5y ago
I've subscribed to Google One for a few years. (When I say "pay", I'm using credit from answering surveys from Google a few times a week). It's only a couple of dollars a month, it gives you more online cloud storage, but it also gives you a chat and call service to Google. I have used it a couple of times - once to help me push LG to release updates on a phone (they kept saying it was Google's responsibility), another to one get my wife properly added to be able to use the Home smart speaker. Both times chat was followed up a call to a real person (that was understandable, and willing to chase up and respond to the issue). I feel if I had an account issue it would similarly work out.
- judge2020 5y agoI think the issue is that the form is indeed locked behind being logged in[0], so the phone support won't work for login issues when you have no other device logged in. 0: https://support.google.com/googleone/contact/googleone_c2c?hl=en&utm_source=googleone_web https://support.google.com/googleone/contact/googleone_c2c?h...
- deleted 5y ago[deleted]
- technofiend 5y agoI'm trying to use Google One now to fix an issue and it's been a struggle. Hopefully they'll eventually work it out but frankly without G1 I would probably just throw my Nest cameras out and dispute all future nest charges. Google really need to work on customer service if they're going to offer services that need it.